Privacy Policy

Smart Systems Desk respects the privacy of visitors to its website, in particular the rights of visitors relating to the automated processing of personal data.

In the interests of full transparency, we have formulated and implemented a policy concerning these processing activities, their purpose and the options available to data subjects to exercise their rights.

For further information about the protection of personal data, please visit the website of the Dutch Data Protection Authority: autoriteitpersoonsgegevens.nl .

Until you accept the use of cookies and other tracking systems on the website, we do not place non-anonymised analytical cookies and/or tracking cookies on your computer, mobile phone or tablet.

By continuing to use this website, you accept the following terms of use.

The current version of this privacy policy available on the website is the only version that applies while you visit the website, until a new version replaces it.

Article 1 – Legal provisions

Website, hereinafter also referred to as “the website”: https://smartsystemsdesk.nl/

Controller responsible for the processing of personal data, hereinafter also referred to as “the controller”:

Smart Systems Desk
Zebraspoor 566
3605 HG Maarssen
The Netherlands
Chamber of Commerce number: 57128944

Article 2 – Access to the website

Access to and use of the website is strictly personal. You may not use this website, or the data and information provided on it, for commercial, political or advertising purposes, or for commercial offers, in particular unsolicited electronic offers.

Article 3 – Website content

All trademarks, images, texts, comments, illustrations, animations, video images, sounds, technical applications used to operate the website and, more generally, all components used on this website are protected by intellectual property law.

Any reproduction, repetition, use or adaptation, in any manner whatsoever, of all or part of these materials, including technical applications, without the prior written consent of the controller is strictly prohibited.

Failure by the controller to take immediate action against an infringement shall not be interpreted as implied consent or a waiver of the right to take legal action.

Article 4 – Management of the website

For the proper management of the website, the controller may at any time:

• suspend, interrupt or restrict access to all or part of the website for a particular category of visitors;
• remove information that may interfere with the operation of the website or that violates national or international law or internet etiquette;
• make the website temporarily unavailable in order to carry out updates.

Article 5 – Responsibilities

The controller shall not be responsible for failures, disruptions, difficulties or interruptions in the operation of the website that make the website or any of its functionality inaccessible.

The way in which you connect to the website is your own responsibility. You are responsible for taking appropriate measures to protect your equipment and data against, among other things, computer viruses and other online threats.

You are also responsible for the websites and information that you access on the internet.

The controller shall not be liable for legal proceedings brought against you:

• as a result of your use of the website or services accessible via the internet;
• as a result of your breach of the terms of this privacy policy.

The controller shall not be responsible for damage suffered by you, third parties or your equipment as a result of your connection to or use of the website.

You shall refrain from taking any action against the controller in this respect.

If the controller becomes involved in a dispute as a result of your use of this website, the controller shall be entitled to recover from you any loss or damage suffered as a result.

Article 6 – Collection of data

Your data is collected by Smart Systems Desk and one or more external processors.

Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier or one or more factors specific to that person’s physical, physiological, genetic, mental, economic, cultural or social identity.

Personal data collected through the website is mainly used by the controller to maintain its relationship with you and, where applicable, to process orders.

Article 7 – Your rights regarding your data

Under Article 13(2)(b) of the GDPR, everyone has the right to access and rectify or erase their personal data, restrict processing concerning them, object to processing and exercise the right to data portability.

You may exercise these rights by contacting us at info@smartsystemsdesk.nl.

Any such request must be accompanied by a copy of a valid identity document, bearing your signature and stating the address at which you can be contacted.

You will receive a response within one month of submitting your request. Depending on the complexity and number of requests, this period may be extended by two months where necessary.

Article 8 – Processing of personal data

If a visitor is suspected of violating any law or regulation and the authorities require personal data collected by the controller, such data will be provided following an explicit and reasoned request from the competent authorities.

Where certain information is required to access specific functionality on the website, the controller will indicate that the information is mandatory at the time it is requested.

Article 9 – Commercial offers

You may receive commercial offers from the controller. If you no longer wish to receive these, please email info@smartsystemsdesk.nl.

If, while visiting the website, you encounter personal data relating to another person, you must refrain from collecting it, using it without authorisation or otherwise interfering with that person’s privacy.

The controller shall not be responsible in the situations described above.

Article 10 – Data retention

Data collected by the controller through the website will be used and retained for the period required by applicable law.

Article 11 – Cookies

A cookie is a small text file that is placed on your computer when you visit our website. A cookie contains data that allows you to be recognised as a visitor when you return to our website.

This makes it possible to tailor the website to your preferences and to make logging in easier.

When you visit our website, a banner appears informing you about the use of cookies. By continuing to use the website, you accept their use. Your consent is valid for a period of thirteen months.

We use the following types of cookies:

• Functional cookies: such as session and login cookies used to maintain session and login information.
• Anonymised analytical cookies: used to gain insight into visits to our website based on visitor numbers, popular pages and topics.
• Non-anonymised analytical cookies: used to gain insight into visits to our website based on visitor numbers, popular pages and topics.
• Tracking cookies: such as advertising cookies intended to display relevant advertisements.

More specifically, we use the following cookies:

• Google Analytics anonymised (analytical cookies)
• Google Analytics (analytical cookie)
• Facebook (tracking cookie)

When you visit our website, cookies originating from the controller and/or third parties may be installed on your device.

For further information about the use, management and deletion of cookies, please refer to the Dutch Data Protection Authority.

Article 12 – Images and products offered

No rights may be derived from images associated with products offered on the website.

Article 13 – Applicable law

These terms are governed by Dutch law. The court in the jurisdiction where the controller is established shall have exclusive jurisdiction over disputes relating to these terms, unless a statutory exception applies.

Article 14 – Contact

For questions, product information or information about the website, please contact:

J. Verhoef
info@smartsystemsdesk.nl